Return Policy

Returns and Refunds

At Ghimnaxxuixoron, we strive to ensure your complete satisfaction with our services. This Return Policy outlines the terms and conditions for returns and refunds.

Return Period

You have 30 days from the date of purchase or service completion to request a return or refund. The return period begins on the date you receive the product or the date the service is completed, whichever is applicable. All return requests must be submitted within this timeframe to be considered.

Return Conditions

To be eligible for a return, the following conditions must be met:

• Items must be returned in their original condition, unused, uninstalled, and with all original packaging and tags
• Items must not show signs of wear, damage, or alteration
• All original accessories, documentation, and components must be included
• Proof of purchase, such as a receipt or order confirmation, must be provided
• Return requests must be initiated within the specified return period

Cost of Return Shipping

Return shipping costs are handled as follows:

• If the return is due to our error, defective product, or incorrect item, we will cover all return shipping costs
• If the return is for any other reason, the customer is responsible for return shipping costs
• We recommend using a trackable shipping method and retaining proof of shipment
• Original shipping costs are non-refundable unless the return is due to our error

Return Process

To initiate a return, please follow these steps:

1. Contact us via email at info@ghimnaxxuixoron.world or phone at +1 (205) 412-9834 to request a return authorization
2. Provide your order number, reason for return, and any relevant documentation
3. Wait for return authorization and instructions from our customer service team
4. Package the item securely in its original packaging, if available
5. Ship the item to the address provided in the return authorization
6. Once we receive and inspect the returned item, we will process your refund

Non-Returnable Items

The following items are not eligible for return:

• Custom-made or personalized items, unless defective or incorrectly made
• Items that have been installed, used, or damaged by the customer
• Items returned without original packaging or missing components
• Items returned after the return period has expired
• Digital products or services that have been fully delivered
• Items purchased from clearance or final sale promotions

General Legal Requirements

This return policy complies with applicable consumer protection laws, including:

• Right to cancel within the cooling-off period as required by law
• Consumer rights regarding defective products
• Distance selling regulations where applicable
• State and federal consumer protection statutes

Your statutory rights are not affected by this policy. If you are a consumer, you have certain legal rights that cannot be excluded or limited.

Order Cancellation Policy

You may cancel your order under the following conditions:

• Orders can be cancelled within 24 hours of placement without penalty
• Cancellations made more than 48 hours before scheduled service may be eligible for a full refund
• Cancellations made within 48 hours of scheduled service may incur a cancellation fee of up to 25% of the service cost
• Same-day cancellations or no-shows may not be eligible for a refund
• Custom orders that have entered production may not be cancellable

To cancel an order, contact us immediately using the contact information provided below.

Refund Procedure

Refunds will be processed as follows:

• Refunds will be issued to the original payment method used for the purchase
• Processing time is typically 5-10 business days after we receive and inspect the returned item
• Your financial institution may require additional time to process the refund
• You will receive email confirmation once the refund has been processed
• Partial refunds may be issued for items returned in less than original condition
• Refunds for services will be prorated based on work completed

Contact Information

For questions about returns, cancellations, or to initiate a return request, please contact us at:

Email: info@ghimnaxxuixoron.world
Phone: +1 (205) 412-9834
Address: 760 Harbor View Dr, San Diego, CA 92103

Our customer service team is available to assist you Monday through Friday, 9:00 AM to 5:00 PM Pacific Time.